Our guarantees
The guarantees offered by ALUMINOR:
Quality, a priority
Very attached to the quality of our lights , we are particularly attentive to the quality of the materials we use, mainly metal and real wood. Our surface treatments (epoxy paints, tints or varnishes) guarantee excellent resistance over time . Our lighting systems are both robust and efficient . Finally, we take particular care in assembling the various components to guarantee a luminaire with a neat finish and very high quality .
Thus, ALUMINOR can guarantee all its luminaires!
1°/ Concerning the luminaires manufactured in our workshops near Nice , the guarantee provided by ALUMINOR is, since January 1 , 2022, 5 years from the date of delivery against any manufacturing defect.
Always attentive to the expectations of our customers , with the strength of our know-how and the care we bring to the manufacture of our luminaires, ALUMINOR has changed its guarantee in 2022 . We undertake to offer an extended guarantee of 5 years (under normal conditions of use) for all of our products made in France.
Are excluded from this warranty:
-altered, transformed or modified luminaires,
- damage related to a lack of care or non-compliance with the precautions and advice on receipt, assembly, use or maintenance provided by ALUMINOR,
- damage linked to transport not declared on delivery,
- natural wear.
This warranty is limited to reimbursement (subject to a usage discount) or replacement of the product and is only exercised upon presentation of proof of purchase (receipt or purchase invoice) within the limit of 5 years after the date of delivery.
2°/ Concerning the luminaires which are not manufactured in our workshops near Nice , the guarantee provided by ALUMINOR is 2 years from the date of delivery against any manufacturing defect.
Are excluded from this warranty:
-altered, transformed or modified luminaires,
- damage related to a lack of care or non-compliance with the precautions and advice on receipt, assembly, use, maintenance and storage provided by ALUMINOR,
- damage linked to transport not declared on delivery,
- natural wear.
This warranty is limited to reimbursement (subject to a usage discount) or replacement of the product and is only exercised upon presentation of proof of purchase (receipt or purchase invoice) within the limit of 2 years after the date of delivery.
Choosing an ALUMINOR product means favoring quality and a committed corporate citizen!